All orders from PWT Houseware are handled, processed, and dispatched directly from our network of US-based fulfillment centers to ensure quick domestic delivery.

Sales Policy

Pricing

All prices are displayed in USD.

Payment Methods

We accept all major credit cards, debit cards, and other payment methods available at checkout.

Shipping & Delivery

Orders are processed within 3 business days. Domestic (US) delivery takes 3-7 business days. Shipping costs are flat rate fees calculated at checkout based on your location. A tracking number will be provided via email once your order ships.

Returns & Refunds

We accept returns within 30 days of delivery for unused items in their original condition and original packaging. Customers are responsible for return shipping costs unless the item arrived damaged or defective. Approved refunds are processed within 14 business days to the original payment method.

Damaged or Lost Items

If your item arrived damaged or defective, please report it within 30 days of delivery by emailing info@pwthouseware.com with your order number and photos of the damage. We will offer an exchange or refund for verified cases.

Cancellations

Orders may be cancelled within 2 hours of purchase. After this window, the order may already be in processing and cannot be cancelled. Please email info@pwthouseware.com immediately if you need to cancel.

Business Registration

PWT LLC, trading as PWT Houseware, is registered with The Secretary of State of Wyoming, United States.

Trade Name: PWT LLC DBA PWT Houseware
Trade/Registration Number: 2026-001907710
Business Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
Contact: info@pwthouseware.com | (307) 205-6297