Shipping policy
Shipping Policy
Orders are processed within 1–3 business days.
Domestic (United States) A flat shipping rate of $5.00 applies to all US orders. Free shipping on orders of $100.00 or more. Delivery takes 3–7 business days.
Original Paintings – United States Original hand-painted artworks are packaged and shipped separately with extra care. A flat shipping rate of $12.00 applies. Please allow 2–3 weeks for delivery.
Canada Two shipping options are available:
- DHL Express (3–5 business days): $60.00 flat rate (free on orders of $100.00 or more)
- Post Office Standard (4–6 weeks): $15.00 flat rate (free on orders of $100.00 or more)
All Canada orders are billed in USD.
Original Paintings – Canada Original hand-painted artworks shipped to Canada are packaged and shipped separately with extra care. A flat shipping rate of $12.00 applies. Please allow 2–3 weeks for delivery.
We currently ship to the United States and Canada only. A tracking number will be provided via email once your order ships. PWT LLC is not responsible for delays caused by carriers or events outside our control.
Questions about your order? Our customer support team is available Monday–Friday, 9AM–5PM EST. Contact us at info@pwthouseware.com or+1 (307) 205-6297.
Customs & Import Duties International orders, including orders to Canada, may be subject to customs fees, import duties, and taxes upon arrival. These charges are the responsibility of the buyer and are not included in the order total or shipping cost.
Reseller Disclosure PWT LLC sources and sells products through verified suppliers. Products are shipped directly in accordance with our supplier agreements. Shipping times may vary by supplier.
Governing Law These shipping terms are governed by the laws of the State of Wyoming, United States.